Free Shipping Over IDR 500,000
SHIPPING & RETURNS
Shipping Policy
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Kanicosmetic.com orders are shipped on business days (Monday - Friday, excluding major holidays).
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STANDARD SERVICE
Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.
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Most Standard orders are delivered within 3-5 business days from the order's ship date
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Orders destined for P.O. Boxes are delivered within 6-14 business days
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2ND DAY SERVICE
2nd Day orders placed by 3:00 PM EST will be processed and shipped the same day, depending on product availability. 2nd Day orders placed after 3:00 PM EST will be processed and shipped the next business day.
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Orders shipped via 2nd Day Service are delivered within 2 business days from the order's ship date
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Please note that a signature may be required upon delivery for 2nd Day shipments
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OVERNIGHT SERVICE
Overnight orders placed by 3:00 PM EST will be processed and shipped the same day, depending on product availability. Overnight orders placed after 3:00 PM EST will be processed and shipped the next business day.
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Orders shipped via Overnight Service are delivered within 1 business day from the order's ship date
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Please note that a signature may be required upon delivery for Overnight shipments
Return & Exchange Policy
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Return Instructions
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Call Us 6.282.1231.5836
Our Online Service Team will provide a pre-paid return label via email -
Print It
Print the label from your email. Complete the Return Merchandise/Exchange section on the back of the invoice included with your order.
*Please check the appropriate box if the item was a gift -
Pack It
Carefully pack items into the box and include the completed invoice. Seal the box and affix the prepaid label to the outside. -
Ship It
Take the package to any UPS location or request a pickup by contacting UPS at 1-800-PICKUPS (subject to UPS fees). Full instructions are included in the return label email.