STORE POLICY

Customer Care

Where is my order?

You can access your order status and history by signing in and viewing in your account. You may also reach us for status updates, 24/7 at 6-282-123-1583 or email us.

How do I change or cancel my order?

Please contact us within 1 hour of order placement via our 24/7 toll-free number 6-282-123-1583. We will do our best to accommodate your request to change or cancel your order. Once an order is processing we regret that it cannot be changed or cancelled.

Can I return or exchange an item?

If for any reason you are not completely satisfied with your KANI Cosmetics Online purchase, simply return the unused portion and we will be happy to remit your account for the amount of the purchase. If you prefer, you may exchange it for another item (s). If you wish to return or exchange an item purchased at kanicosmetic.com.

Do you ship internationally?

Kanicosmetic.com is currently unable to accept orders shipping to destinations outside of Indonesia. We apologize for any inconvenience.

Where can I buy KANI Cosmetics near me?

Access our Store Locator to find a store near you where KANI Cosmetics are available.

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Payment Methods

Credit / Debit Cards - PAYPAL - Offline Payments